Auto Glass Technician

Company: Glass America – Charlotte, North Carolina

About the role

Glass America provides elite infrastructure and a supportive environment for collision and glass services. The company seeks Auto Glass Technicians to replace broken or pitted windshields and window glass in motor vehicles, working both in‑shop and on a mobile basis.

Responsibilities

• Install auto glass and other auto glass products in‑shop or on a mobile basis.
• Utilize proper tools and techniques to ensure efficient, timely, and quality installation service for Glass America customers.
• Ensure required paperwork is completed and turned in to the appropriate person or location.
• Maintain a safe and acceptable driving record in accordance with company policy.
• Perform auto glass repairs as needed.
• Load glass in the truck as needed.
• Immediately follow up with the Glass Manager on any problems that arise in the installation of the glass.
• Maintain high levels of quality control.
• Provide excellence in customer service.
• Ensure that all needed equipment is operating properly.
• Immediately report any accident/incident to the Glass Manager.
• Comply with all company policies and procedures as outlined in the employee handbook.
• Maintain a good rapport with all supervisors and co‑workers.

Qualifications

• High School Diploma or GED preferred.
• 4–6 years of related work experience required.
• No supervisory responsibilities; position does not supervise staff.

Skills & Abilities

• Valid driver’s license.
• At least 18 years of age.
• Ability to stand for long periods during installation.
• Ability to stoop, kneel, crouch, or crawl.
• Ability to use hands efficiently in handling glass.
• Ability to lift up to 50 pounds.
• Mechanical aptitude and skill to operate hand and power tools and equipment.

Benefits

• Full‑time (30 + hours per week).
• 80 hours paid time off annually.
• 80 hours paid parental leave.
• 6 paid holidays annually.
• Medical, prescription drug, dental & vision insurance.
• 401(k) retirement plan with company match.
• Employer‑paid short‑term disability & life insurance.
• Additional voluntary life insurance.
• Free prescription or non‑prescription safety glasses each year.
• Voluntary daily pay option available.