Auto Glass Installer

Location: 520 North Wayne Street, Angola, IN 46703, United States

About the role

As an Auto Glass Technician Trainee at Glass Doctor, you will help auto glass and fleet customers, often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, ensuring their car or truck is safe and looking good. We invest in our people and provide training, tools, and processes to set you up for success. If you’re looking for a place where your expertise is valued, your career can grow, and you have control over your income, this role is for you.

Responsibilities

• Learn the art of installing auto glass products for domestic and foreign vehicles.
• Work with the latest technology to complete calibrations on vehicles with ADAS safety systems.
• Learn how to complete rock chip repairs.
• Learn other auto glass-related tasks, such as working with panoramic glass roof systems.
• Put customers at ease by effectively explaining the services needed to resolve their issues.

Requirements

• Knowledge and understanding of the basic tools of the trade.
• Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.
• Ability to lift 50 lbs. independently—glass can be heavy, and technicians often work solo.
• Comfortable using mobile technology and digital software.
• Verification of prior job experience via reference checks.

Skills

• Exceptional Customer Service: Deliver a high-quality customer experience. Customer satisfaction surveys and Google reviews are highly valued, and top-rated technicians may receive national recognition.
• Attention to Detail: High level of precision, mechanical abilities, and problem-solving skills to ensure the job is done right the first time.
• Reliability: Complete jobs on schedule to meet customer expectations. Customers depend on you to show up as scheduled—last-minute call-offs impact the team and customers.
• Expert Recommendations: Identify additional opportunities to help customers by making trusted recommendations for their current and future needs.

Benefits

• 100% company-paid health, vision, and dental insurance.
• Flexible schedule.
• Paid training.
• Bonuses and incentives.
• Company-provided vehicle and technology.
• PTO and vacation.