Auto Glass Installation Technician Trainee

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. They also handle recalibrations and diagnostics, ensuring customer safety and satisfaction.

Responsibilities

• Provide all vehicle glass repair and replacement services at Safelite Shops and Mobile Glass Shops.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Proficiently operate Safelite tools and technologies such as True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals, work order systems, and MRM technology.
• Safely operate company and customer vehicles.
• Communicate with customers in-person, via text, and on the phone; promote and sell Safelite promotional items and services.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other required licenses.
• Required Safelite SafeTech™ certification.
• Ability to lift up to 50 pounds and stand for extended periods.
• Proficiency in using computerized diagnostic tools.
• Problem-solving and ability to troubleshoot issues.
• Ability to read, write, and interpret the English language and technical directions.
• Willingness to maintain professional appearance and adhere to company uniform and PPE policies.

Qualifications

• High School Diploma or GED/Equivalent.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, and operating various hand and power tools.
• Operating a motor vehicle safely and effectively.
• Using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Maintaining professionalism and providing excellent customer service.
• Working with chemicals as required by the “Safelite Way of Fitting”.
• Working flexible hours to accommodate customer needs.
• Reading, writing, and interpreting the English language and technical directions.
• Communicating orally and written.
• Maintaining a professional appearance and adhering to company uniform and PPE policies.
• Working with cameras, GPS, and other tracking technologies to ensure safety and compliance.

Benefits

• Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification.
• $5/set of wiper blades for customer safety.
• Technician career levels based on performance metrics.
• A benefits package valued at more than $10k*, including 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days, up to $5,250 annually in tuition reimbursement, and paid training.
• View all health, wealth, and life offerings at www.safelitebenefits.com.