Auto Glass Installation Technician Trainee

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. This position requires a combination of technical skills, customer service, and the ability to work independently and as part of a team.

Responsibilities

• Provide all vehicle glass repair and replacement services at Safelite Shops and Mobile Glass Shops.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Operate Safelite’s tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals, work order systems, and MRM technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; promote and sell Safelite promotional items and services.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle.
• Required Safelite SafeTech™ certification.

Qualifications

• High School Diploma or GED/Equivalent.
• Preferred: Valid state-issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, and operating various hand and power tools safely.
• Proficiency in using computerized diagnostic tools for recalibrations and troubleshooting.
• Effective communication skills, both oral and written.
• Professionalism and ability to provide excellent customer service.
• Ability to work independently and as part of a team.
• Problem-solving and troubleshooting skills.
• Ability to work with chemicals as required by the “Safelite Way of Fitting”.
• Flexibility to work scheduled days with some flexibility on start and end times.
• Willingness to maintain a professional appearance and adhere to company uniform and PPE policies.

Benefits

• Competitive weekly pay starting at $19.25/hour, increasing to $22.75/hour after training and certification.
• $5/set of wiper blades for customer safety.
• Technician career levels based on performance metrics.
• A benefits package valued at more than $10k*, including 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days, up to $5,250 annually in tuition reimbursement, and paid training.
• View all health, wealth, and life offerings at www.safelitebenefits.com.