Auto Damage Claims Adjuster - Augusta ME

About the role

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Requirements

• Must-have qualifications: A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Qualifications

• Strong attention to detail and a passion for providing excellent customer service

Skills

• Leadership and conflict management skills

Benefits

• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Pay

$66,800-$81,600/yearly

Schedule

Frequent driving within your assigned geographical area. You may also be required to report into an office occasionally.