Auto Damage Claims Adjuster

Duties And Responsibilities

• Complete vehicle inspections
• Write estimates
• Determine total loss evaluations
• Set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim
• Make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments
• Resolve claims without payments
• Review and determine validity of any supplement requests

Must-have Qualifications

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• {OR}
• An associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• {OR}
• A bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• A valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay

Physical Requirements And Working Conditions

• The physical requirements and working conditions listed below are representative of those required on the job.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.
• Individual will work in the field, office, body shop, network shop, or service center.
• environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
• Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
• Must be able to move and/or lift 20 lbs.
• Involves standing and walking around the room to monitor work (e.g., training).
• Requires long periods of standing (e.g., mailroom).
• Involves frequent driving.
• Required to climb, balance, stoop, crouch and crawl.

Company Culture

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.