Auto Damage Claims Adjuster

Progressive is dedicated to helping employees move forward and live fully in their careers. As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers—directing and making decisions regarding the repair process from beginning to end. This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area and may also be required to report into an office occasionally.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Requirements

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience OR
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience OR
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Preferred Skills

• Body shop and/or insurance estimating experience

Territory

This position covers the assigned geographical area of Edison, NJ and surrounding areas of Freehold and Linden, NJ as well as the Trenton, NJ area. We assess our workload collectively, which means you may cover assignments outside of your geographical area as well.

Pay

$80,100 - $97,900/year, depending on experience. Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements and Working Conditions

• Work in the field, office, body shop, network shop, or service center environment and at times be expected to lift, bend, stretch, walk, crouch, twist, and/or lay on the floor
• Exposure to fumes, dust, and odors from chemicals/solvents typically found in body shops
• Must be able to move and/or lift 20 lbs
• Involves standing and walking around the room to monitor work (e.g., training)
• Requires long periods of standing (e.g., mailroom)
• Involves frequent driving
• Required to climb, balance, stoop, crouch, and crawl