Auto Claims Specialist
Our client operates within the specialized claims management sector, focusing on assisting healthcare providers in recovering revenue to support quality patient care. With over 25 years of experience, the company addresses challenges in securing payments for medical claims from insurance providers, leveraging technology and a people-driven approach.
About the Opportunity
As an Auto Claims Specialist, you will manage high volumes of outbound calls to investigate auto accident claims, determine responsible payers, and maximize payments on medical claims for healthcare clients. This role is essential in ensuring accurate billing and follow-up with insurers to secure appropriate reimbursements, directly impacting the organization's ability to support healthcare providers financially.
Responsibilities
- Conduct high-volume outbound calls to patients, insurance representatives, and attorneys to investigate claim details
- Determine payer responsibility for auto accident claims
- Submit bills and documentation to insurance companies to maximize payments
- Follow up and resubmit bills when payments are incorrect
- Support the team with denial reports, audits, and general assistance
Requirements
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Ability to operate multiple computer screens and software applications simultaneously
- Maintain performance in a fast-paced call center environment with productivity metrics
- Strong organizational skills and multitasking ability
- Critical thinking and problem-solving skills
- Clear verbal and written communication
- Experience with Coordination of Benefits and insurance billing knowledge is a plus but not required
Pay
$15 per hour plus an incentive plan
Benefits
- Medical, dental, vision, and life insurance available from day one
- Paid training and incentive plans
- 401(k) with company matching
- 12 paid holidays and generous paid time off
- Employee Resource Groups promoting inclusion
- Career growth opportunities
- Flexible work/life balance