Authorization Specialist

Responsibilities

• Be the crucial link between patients, insurance companies, and our clinical teams by obtaining and tracking preauthorization.
• Provide outstanding customer service by answering calls and assisting both staff and insurance representatives.
• Monitor and manage authorization statuses using computer reports and maintain clear, accurate documentation.
• Safeguard sensitive patient information with the utmost confidentiality and professionalism.
• Collaborate across multiple departments to ensure smooth communication and efficient service delivery.
• Identify and resolve authorization challenges quickly by working closely with your supervisor and the team.
• Play an active role in training new employees on authorization processes and best practices.

Qualifications

• A high school diploma or equivalent.
• One (1) year of experience in health care billing and/or authorization practices.
• General knowledge of the framework, organization, and function of home care.
• Solid knowledge of health care operations and third-party reimbursement.
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications.
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively.
• Ability to work independently and in a team environment.
• Excellent, oral, written, and interpersonal communication skills.
• Professional appearance and demeanor.

About the Role

Become a vital part of our team as an Insurance Authorization Specialist and help us ensure that patients receive timely access to the services they deserve. If you thrive in a fast-paced environment and have a knack for organization and problem-solving, this role is for you!

Benefits and Perks

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!