Authorization Coordinator
VNS Health · New York, NY · 1 wk ago
On-siteOTHR$20.98/hrFull-time
About the role
We invite you to join our growing, cutting-edge health plans department and leading home care organization with over 130 years in the business.
Responsibilities
- Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely manner
- Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies
- Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails
- Collaborates with Providers and Members regarding authorization requests and/or activities
- Coordinates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues
Qualifications
- Education: High School Diploma or equivalent required
- Work Experience: Minimum of two years of experience in a customer service role required
- Excellent oral and written communication skills required
- Advanced personal computer skills, including Word, Excel or Access required
- Utilization Management experience preferred