Austin 30 (51st St/Berkmann Dr) Service - Customer Service Assistant - Part time
H-E-B · Austin, TX · 1 mo ago
On-siteOTHRPart-time
Job Summary
As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Responsibilities
- Assists in unloading merchandise from baskets.
- Packages groceries; assists customers in transporting/unloading groceries to their vehicles.
- Assists customers in locating merchandise.
- Gathers baskets and picks up trash inside and outside the store.
- Maintains and stocks bag areas.
- Returns products to proper locations.
- Stocks and stages bags; stocks check‑stand supplies.
- Distributes Buddy bucks to registers and replaces anti‑fatigue mats.
- Performs cart and parts basket relocation and power‑washing basket relocation for department setup.
- Performs red‑basket fill‑up and retrieval.
- Cleans, mops, dusts, sweeps, and vacuums the check‑stand area, Return Center, and CCO area to maintain store cleanliness and safety.
Qualifications
- Ability to work in a fast‑paced environment.
- Ability to work with customers and stay attentive to their needs.
- Ability to maintain a high level of productivity and efficiency standards.
- Completion of Company Orientation and Basics of Safety training (upon hire).
Physical Demands & Working Conditions
The role requires frequent movement and physical activity in a retail environment, including:
- Constantly reaching at waist level and grasping.
- Frequently standing and walking.
- Occasionally reaching overhead, at shoulder or knee level, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine‑motor movements.
- Occasional exposure to cold, hot, loud noises, ambient temperatures, and wet conditions.
- Ability to lift 55 lb and manage loads up to 100 lb.
- Time spent on activities: Constantly 5.5+ hours per 8‑hour day; Frequently 2.5‑5.5 hours; Occasionally 0‑2.5 hours.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.