Jobs · OTHR · Texas

Austin 30 (51st St/Berkmann Dr) Service - Customer Service Assistant - Part time

H-E-B · Austin, TX · 1 mo ago
On-siteOTHRPart-time

Job Summary

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.

Responsibilities

  • Assists in unloading merchandise from baskets.
  • Packages groceries; assists customers in transporting/unloading groceries to their vehicles.
  • Assists customers in locating merchandise.
  • Gathers baskets and picks up trash inside and outside the store.
  • Maintains and stocks bag areas.
  • Returns products to proper locations.
  • Stocks and stages bags; stocks check‑stand supplies.
  • Distributes Buddy bucks to registers and replaces anti‑fatigue mats.
  • Performs cart and parts basket relocation and power‑washing basket relocation for department setup.
  • Performs red‑basket fill‑up and retrieval.
  • Cleans, mops, dusts, sweeps, and vacuums the check‑stand area, Return Center, and CCO area to maintain store cleanliness and safety.

Qualifications

  • Ability to work in a fast‑paced environment.
  • Ability to work with customers and stay attentive to their needs.
  • Ability to maintain a high level of productivity and efficiency standards.
  • Completion of Company Orientation and Basics of Safety training (upon hire).

Physical Demands & Working Conditions

The role requires frequent movement and physical activity in a retail environment, including:

  • Constantly reaching at waist level and grasping.
  • Frequently standing and walking.
  • Occasionally reaching overhead, at shoulder or knee level, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine‑motor movements.
  • Occasional exposure to cold, hot, loud noises, ambient temperatures, and wet conditions.
  • Ability to lift 55 lb and manage loads up to 100 lb.
  • Time spent on activities: Constantly 5.5+ hours per 8‑hour day; Frequently 2.5‑5.5 hours; Occasionally 0‑2.5 hours.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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