Austin 25 (Parmer/IH35) Market - Overnight Lead - Full time

Responsibilities

As a Market Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service and maintaining department safety and sanitation. You may perform supervisory responsibilities, such as scheduling work, and training / developing Partners.

• May serve as backup to Department Manager (performs some duties under Manager's supervision); may help prepare department work schedules
• Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners
• Orders product; ensures quality control; unloads heavy, bulky meat from trucks
• Operates power meat prep and processing equipment
• Cuts, trims, and prepares meat for service meat counter and self-service counter
• Weighs / wraps / labels product
• Ensures proper product rotation and storage
• Maintains coolers and freezers
• Assists in all technical areas, as needed
• Provides / coaches on superior customer service
• Answers customer questions regarding products; assists with selections
• Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meat
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment
• Complies / ensures Partners comply with department SOPs, Store operating procedures, and federal / state fresh meat regulations
• Maintains equipment safety and sanitation standards

Qualifications

• Age Requirement: 18+
• Education: Associate's degree, or equivalent from two-year college or technical school; or 6+ months of related experience and / or training, or combination of equivalent education / training
• Licenses/Certifications: Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training

Knowledge, Skills, and Abilities

• Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment
• Knowledge of the culinary and nutritional aspects of product
• Meat-cutting skills (saw, grinder)
• Customer service and communication skills
• Computer skills (Telxon, IMS, Exporter, CIS, MS Office)
• Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals)

Physical Demands and Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Lift and carry moderately heavy loads (40 60 lbs)
• Frequently stand, walk, bend, reach, pivot, push / pull with arms, grasp
• Frequently be exposed to moving mechanical parts, extreme cold, and high-tech chemicals
• Occasionally be exposed to wet and / or humid conditions
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5-5.5 hours per 8-hour day; Occasionally: 0-2.5 hours per 8-hour day
• The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 11/1/2012