Austin 23 (Brodie/William Cannon) Market - Perishables Rep - Part time

Responsibilities

Job Summary: As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

• Customer Service:
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service:
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans in items on Telxon for production
  • Assists in technical areas as needed
• Sales:
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items, and to increase sales
• Food Safety / Sanitation:
  • Cleans and sanitizes display cases; properly operates / maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Additional Department-Specific Responsibilities:
  • Aguas: Peels, cuts, and chops fresh fruits and vegetables; Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral: Designs floral arrangements; provides a variety of fresh, quality products; Designs and executes merchandising programs; Tracks seasonal record when appropriate
  • Market: Cuts, trims, and prepares meat for service meat counter and self-service counter; Ensures proper product rotation and storage; Maintains coolers and freezers; Weighs, prices, and packages selections; Operates power meat prep and process equipment
  • Produce: Stocks and rotates product to ensure freshness; Assists floral department when needed; Communicates product knowledge to customers by explaining and providing samples; Cuts, wraps, and prices produce to be placed on sales floor; Maintains signing program
  • Seafood: Knowledgeable about various fish and shellfish; Weighs, prices, and packages selections; Maintains coolers and freezers

Qualifications

• Age Requirement: 18+
• Work Experience / Knowledge/Skills/Abilities:
  • Customer service and communication skills
  • Computer systems knowledge (Telxon, ACR, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
• Education: HS Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training
• Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment
  • Work with Customers, staying attentive to their needs
  • Market department: Constantly reach at waist; Frequently stand, walk, pivot, push/pull arms, grasp, cervical flexion; Frequently exposed to wet, cold conditions; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements; Occasionally exposed to hot conditions, ambient temperatures, loud noise; Demonstrate ability to lift 90 lbs, and manage in excess of 90 lbs
  • Seafood department: Constantly reach at waist; Frequently stand, walk, pivot, push/pull with arms, grasp; Frequently exposed to wet, cold