Austin 23 (Brodie/William Cannon) Bakery - Cake Decorator - Part time
H-E-B · Austin, TX · 2 wk ago
On-siteManagementPart-time
Responsibilities
- Provides superior customer service
- Takes cake orders from customers by telephone or in person, with a high level of accuracy
- Answers customer questions regarding products; assists them with selections
- Uses suggestive selling techniques to meet customer needs and build department sales
- Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries
- Writes on cakes with icing on request
- Reads / executes daily production list through cake flow
- Ensures quality control of all products before sending to sales floor per VTAs
- Ensures cake product reaches the showcase and tables at prescribed times
Production
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, and rotates products
- Records production and shrink to aid in production planning
Food Service
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, and rotates products
- Records production and shrink to aid in production planning
Food Safety
- Maintains sanitation in work area
- Complies with H-E-B food safety and sanitation standards
- Complies with department / Store operating procedures
- Operates / maintains all equipment properly
Qualifications & Key Requirements
- Age Requirement: 18+
- Work Experience: 1+ years of experience
- Required Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine); Strong customer service skills; Communication and interpersonal skills; Reading and writing skills; Planning and organizing skills
- Education: HS Diploma or GED or equivalent
- Licenses/Certifications: Completion of Company Orientation; Required Safety training; eCommerce Online Ordering training upon hire Upon Hire
- Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks; Work with Customers, staying attentive to their needs; Constantly stand, reach at waist, grasp; Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills; Occasionally be exposed to wet, cold, hot conditions, and loud noise; Demonstrate the ability to lift up to 40 lbs; Demonstrate the ability to manage in excess of 25 lbs