Austin 20 (Parmer/McNeil) eStores - In-Store Shopper - Part time

Responsibilities

• Customer Service: Selects merchandise from sales floor to complete customer online orders
• Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
• Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers
• Makes decisions on customers¿ behalf if requested item is unavailable
• Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed
• Returns extra / unwanted products to their proper in-store location
• Communicates continuously with department Managers and Partners to locate product
• Minimizes shrink through careful handling of product
• Follows Standard Operating Procedures (SOPs); achieves productivity standards
• Performs eStore Curbie duties, as needed
• Sanitation / Stocking / Food Safety: Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
• Gathers baskets and picks up trash inside and outside eStore as needed
• Maintains / stocks bag areas
• Organizes carts / maintains cleanliness within the eStore
• Maintains standards for safety and sanitation

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications

• Age Requirement: 16+
• Work Experience: 3+ months of experience as a Curbie or related experience
• Required Experience in personal shopping a plus
• Preferred Knowledge/Skills/Abilities: Strong customer service skills Required
• Preferred Knowledge/Skills/Abilities: Strong communication skills Required
• Preferred Knowledge/Skills/Abilities: Ability to make effective decisions on behalf of the customer with limited information Required