Austin 03 (41st/Red River) True TX BBQ - Culinary Lead - Full time

About the role

As a Culinary Lead in an H-E-B Restaurant, you'll lead and provision a well-run, well-maintained, well-stocked kitchen, while providing superior customer service. You'll perform supervisory responsibilities in absence of the Manager, such as training and developing Partners.

Responsibilities

• Builds strong relationships with customers in varying situations
• Provides work direction, training; directly supervises Partners
• Trains Partners on recipe execution, food safety, compliance, sanitation, equipment operation, etc.; serves as conduit of communication for management
• Works with Manager at peak times; performs closing duties as needed; may serve as backup to management
• Assists in inventory control and purchasing duties
• Assists in technical areas, and with catering orders, as needed
• Ensures back of house team assists with catering orders, when needed
• Provides internal customer service; models a sense of urgency related to accuracy, speed, and food freshness
• Addresses complaints; resolves problems in a way that builds relationships
• Performs back of house duties frequently; may assist in multiple cooking venues
• Performs front of house duties (including order-taking, payment, and customer service) in a proficient manner
• Performs other duties as assigned
• Ensures compliance with department Store and standard operating procedures
• Ensures proper handling and temperature integrity of all ingredients, product, and equipment
• Ensures temperature logs are accomplished; ensures fresh product hold times are maintained
• Ensures cleanliness / sanitation of floors, storage / food prep areas, and equipment

Qualifications