Auntie Anne's Team Member - Allentown Travel Plaza: Applegreen PA Turnpike
Applegreen (US) Welcome Centers · Allentown, PA · 2 wk ago
On-siteInformation TechnologyFull-time
Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, providing convenience, comfort, retail, and an extensive range of food options including Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion, and performance.
- We seek opportunities and embrace change.
Benefits
- Flexible Schedules
- Medical/Dental/Vision Insurance*
- Paid Time Off
- 401(k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance*
- Employee Referral Bonus
- Meal Discount
- Pet Insurance*
Responsibilities
- Provide exceptional customer service through positive, helpful interactions with customers (travelers).
- Operate point-of-sale (POS) system, accurately process and receive payments, and follow all customer service and cash handling policies.
- Ensure proper food handling procedures including wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
- Complete kitchen-related tasks such as prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stock, clean, and sanitize workstation and equipment.
- Actively cross-sell and up-sell products.
- Maintain knowledge of products and services available in the plaza.
- Follow brand standards, food safety requirements, and company policies and procedures.
- Perform additional tasks as assigned.
Requirements
- Able to stand and walk for extended periods.
- Frequently bend, twist, lift, and carry at least 40 pounds.
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Available to work a flexible schedule including days, nights, weekends, and holidays.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Skills
- Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
- Cash handling and customer service experience preferred.