Auditor (Taxpayer Advocate)

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential.

About the role

As a Professional Auditor, you will conduct complex audits of tax returns to ensure compliance with South Carolina and federal tax laws under general supervision. You will work with our Taxpayer Advocate, who offers support to taxpayers who have not been able to resolve their state tax issues through the SCDOR's normal, established procedures.

Responsibilities

• Research and review the filing and payment history of taxpayer's income, sales, withholding, corporate, and other miscellaneous tax accounts
• Verify the registration of corporate tax accounts
• Make decisions concerning the appropriate action for outstanding tax discrepancies or issues
• Collaborate when needed with the Secretary of State and department tax sections to resolve complex tax issues
• Provide customer service to taxpayers and their representatives through telephone, written, and in-office communication
• Recommend and monitor system enhancements based on law and forms changes for efficiency and accuracy purposes
• Assist in the training of new employees on the SCDOR DORWAY system specific to general and lottery compliance
• Prepare a monthly statistical report that reflects the Certificate of Tax Compliance activities
• Maintain the SCDOR Taxpayer Dashboard

Requirements

• A bachelor's degree with multiple accounting courses (transcript required)
• OR an associate's degree and experience in accounting, auditing, finance, insurance, or tax preparation/analysis
• OR relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR)

Academic degrees must be from an accredited institution of higher learning.

Preferred Qualifications

• Accounting hours

Benefits

• Excellent benefits
• Hybrid work schedules
• Training plans
• Tuition assistance
• Self-development opportunities

Schedule

Work hours are 8:30 a.m. – 5:00 p.m., Monday – Friday (37.5 hours per week). This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.