Auditor

About the role

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What We Do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide.

What You’ll Do

• Audits financial data changes on multiple operational platforms, including (but not limited to) broker changes, vendor changes and billing rate changes.
• Audits transactions surrounding the monthly statement generation for HPI’s clients.
• Audits various Enrollment and COBRA transactions.
• Audits payments / eligibility for select vendors.
• Audits various items, including enrollment and billing reports and 1099 info, to ensure that information between multiple HPI departments remains accurate and in sync.
• Ensures that policies and procedures are consistently applied in all processes.
• Identifies issues and trends in data entry and documentation that affect accuracy.
• Records/tracks quality assessment scores and distributes audit results to staff and management in a timely manner.
• Addresses and tracks results and appeals.
• Researches items discovered during audits for accuracy, potential process improvements, and additional training opportunities.
• Evaluates learning needs of the staff and effectiveness of current training.
• Collaborates with management team to coordinate learning and training opportunities.
• Provides written feedback to managers and supervisors concerning quality concerns pertaining to individual performance, compliance risks/trends, root cause analysis and any system or process improvements recommended.
• Assists in the development of departmental policies and procedures.
• Maintains proficiency by attending team meetings of assigned departments.

What You Bring

• A High School Diploma or equivalent education.
• An Associates degree or equivalent work experience.
• Demonstrates organizational, problem solving, and critical thinking skills.
• Demonstrates verbal/written communication and interpersonal skills.
• Compliance with organizational and departmental policies and procedures.
• Some flexibility to occasionally start shift earlier or later to accommodate the training needs of remote workers in alternate time zones.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Teams).

Why choose us?

• We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.
• Our space is a reflection of who we are—innovative, open and collaborative.
• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
• Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

Our Benefits Package

• Medical, Dental and Vision and Prescription Drug Coverage.
• Fitness Reimbursement Benefit.
• Employee Assistance Program.
• Flexible Spending Account & Health Savings Account.
• 401(k) and Quarterly Bonuses.
• Generous Paid-Time Off & Volunteering Opportunities.
• Education Assistance & Professional Development Opportunities.