Auditor

About the role

Make a difference in your community. ECLARO is looking for an Auditor for our client in Albany, NY. ECLARO’s client aims to enhance public services and promotes sustainable resource management, offering advanced solutions and services. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Responsibilities

• Auditing forms and reports for accurate and complete documentation.
• Professionally responding to inquiries and requests assigned within ticketing system.
• Compiling communication logs and documentation where accuracy is essential in preparation to document that are used in compliance enforcement.
• Coordinating by phone or email with data submitters in support of compliance reconciliation processes among facilities required to submit data.
• Quality review of letters, reports, and website pages prior to publication.
• Updating information in Microsoft Word, PowerPoint, and Excel tracking documents.
• Assisting with training of new data submitters by creating or revising presentation materials and slides.
• Assisting with training of new team members on established program processes and procedures.
• Organizing and maintaining electronic and paper files in Client systems.
• Managing centralized mailboxes; responding or rerouting emails as appropriate.
• Coordinating interviews for various position recruitments.
• Scheduling meetings with internal and external attendees.
• Assisting center staff seeking general administrative assistance.

Requirements

• Experience working with spreadsheets, tables, dashboards, or similar report documentation.
• Demonstrated knowledge of Microsoft 365, specifically Outlook, Excel, PowerPoint, Teams, and SharePoint.
• Proficient in scheduling meetings for multiple people and executive level staff.
• Familiar with working with confidential documents containing sensitive data.

Skills

• Familiarity with Client-specific databases and systems.
• Experience with customer support online ticketing systems.
• Experience working with Client processes, like communications, policies and procedures, etc.
• Demonstrated experience proofreading or preparing professional documents or correspondence.
• Proficient at managing deadlines and program timelines.
• Experience working with Client forms.
• Managing electronic tracking systems.

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO