Audit Processing Specialist

Key Responsibilities

• Process Medical Record Requests: Efficiently handle incoming medical record requests, ensuring timely and accurate processing through VRC software applications.
• Ensure Compliance: Support the resolution of HIPAA-related release issues, ensuring that all processes meet regulatory requirements related to Protected Health Information (PHI).
• Documentation & Records Management: Organize, review, and interpret medical records, forms, and authorizations, maintaining accuracy and attention to detail throughout the release process.
• Customer Service Excellence: Provide exemplary customer service through professional and courteous communication via phone, email, and in person, depending on location requirements.
• Collaboration & Interaction: Work professionally and cooperatively with customers and co-workers, promoting a positive and collaborative work environment.
• Maintain Confidentiality: Utilize company-provided reference materials and protocols to ensure compliance with confidentiality and privacy standards at all times.
• Training & Development: Attend required training sessions to stay updated on industry standards and company procedures.
• VRC Values: Embody and promote the core values of Vital Chart in all interactions and responsibilities.

Additional Duties

• Perform other related duties as assigned to support the effective operation of the department and the company.

Requirements

• Minimum Qualifications: Education - High School Diploma or equivalent required; some college coursework preferred. Experience - 2+ years of experience in medical records or Release of Information (ROI) processing required. 2+ years of experience in clerical or office work. Technical Skills - Proficiency in using general office equipment, including desktop computers, scanners, and the Microsoft Office Suite (Word, Excel, Outlook). Familiarity with healthcare settings is preferred. Regulatory Knowledge - Working knowledge of HIPAA and state regulations related to the release of Protected Health Information is preferred. Personal Attributes - Ability to work independently with minimal supervision. Strong attention to detail and organizational skills. Excellent problem-solving skills and the ability to manage multiple tasks efficiently.

This is a remote position. Candidates must have access to a reliable high-speed internet connection and a distraction-free workspace to ensure uninterrupted productivity.