AudioVisual Event Technician (Part-Time) - Napa Valley (Calistoga), CA (133)

About the role

Five-Star AudioVisual, Inc. is a boutique audiovisual company serving the luxury hospitality market. Since 1995 we have pioneered innovative strategies and high‑level service standards, creating immersive experiences that reflect each client’s unique personality, ideals, and goals. Joining the Five‑Star team means embracing the Five‑Star Way©—passion, knowledge, integrity, and a drive to deliver the “Absolute Opposite of Ordinary©” in performance, values, and service.

Responsibilities

• Provide outstanding customer service.
• Significantly contribute to the effective management of day‑to‑day operations according to company procedures.
• Timely and accurate set‑up and strike of equipment for client functions in line with company guidelines.
• Continually increase audiovisual skills and knowledge.
• Maintain and cultivate positive public relations with hotel accounts.
• Maintain positive employee relations, strong team‑player orientation, and communication standards.
• Effectively utilize the company’s business software.
• Maintain a high level of professional appearance, demeanor, ethics, and personal image.
• Plan ahead effectively.
• Organize and manage multiple projects simultaneously.
• Analyze problems, break them down, and find solutions.
• Perform other related duties as required or assigned.

Qualifications

• Minimum of one year’s experience in the AV industry.
• Advanced knowledge and experience with AV set‑ups and strikes.
• Background in customer service or hospitality required.
• Certification in AV technology or related courses (preferred).
• Ability to work long hours on your feet.
• Ability to regularly lift, push, and pull up to 50 pounds.
• Ability to work a varied schedule.
• Applicant must be authorized to work in the United States.

Skills

• Audio: microphones, speakers, sound systems, channel mixers, etc.
• Video: LCD, LED, projectors, screens, monitors, etc.
• Lighting: GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
• Computers: advanced knowledge of PC and Mac software.
• Excellent interpersonal and communication skills.

Benefits

• 401(k) with matching.
• Roth 401(k) with matching.
• Medical, dental, and vision insurance.
• Health savings account.
• Life insurance.
• Paid sick time.
• Vacation time.
• Company‑paid holidays.