AudioVisual Event Technician (Part-Time) - Napa Valley (Calistoga), CA (133)

About Us

Five-Star AudioVisual, Inc. was founded in 1995 and serves as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for our partners and their guests. Throughout our distinguished history, we have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals.

Five-Star’s dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative, and flexible talent in the industry. We value every member of our team as they work with us to deliver extraordinary service at every turn. Five-Star hires candidates who represent and uphold the Five-Star Way©; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary© in performance, values, and service.

Responsibilities

• Assist with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures.
• Accountable for the set-up, operation, and strike of all audiovisual sets.
• Ensure the maximum in client service, operational efficiency, and profitability levels.
• Provide outstanding customer service.
• Significantly contribute to the effective management of the day-to-day operations according to company procedures.
• Timely and accurate set-up and strike of equipment for client functions according to company guidelines.
• Continually increase audiovisual skills and knowledge.
• Maintain and cultivate positive public relations with hotel accounts.
• Maintain positive employee relations, strong team-player orientation, and communication standards.
• Effectively utilize the company's business software.
• Maintain a high level of professional appearance, demeanor, ethics, and image of self.
• Plan effectively and manage multiple projects.
• Analyze problems and find solutions.
• Perform other related duties as required or assigned.

Requirements

• Minimum of one year’s experience in the AV industry.
• Advanced knowledge and experience with AV set-ups and strikes.
• Background in customer service or hospitality required.
• Certification in AV technology or related courses (preferred).
• Proficiency with audio equipment: microphones, speakers, sound systems, channel mixers, etc.
• Proficiency with video equipment: LCD, LED, projectors, screens, monitors, etc.
• Proficiency with lighting: GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
• Advanced knowledge of PC and Mac software.
• Excellent interpersonal and communication skills.
• Ability to work long hours on your feet.
• Ability to regularly lift, push, and pull up to 50 pounds.
• Ability to work a varied schedule.
• Authorization to work in the United States.

Benefits

• 401(k) with matching
• Roth 401(k) with matching
• Medical, Dental, and Vision Insurance
• Health savings account
• Life insurance
• Paid sick time
• Vacation time
• Company paid holidays