Audiology Technician - Audiology Clinic

About the role

The Audiology Technician supports the audiologist in delivering high-quality patient care by providing both clinical and administrative assistance in a busy outpatient clinic.

Responsibilities

• Prepares patients for testing
• Performs hearing aid maintenance and basic repairs
• Schedules appointments
• Maintains equipment and supplies
• Ensures accurate patient registration and documentation
• Serves as a patient advocate by helping patients navigate their care, coordinating referrals, and promoting a positive patient experience
• Collaborates with the audiologist and clinic team to ensure efficient daily operations while maintaining compliance with regulatory, accreditation, and organizational standards

Requirements

• 1-2 years of Hospital admissions or physicians’ office experience preferred or 1 plus years professional work experience required
• Experience in customer service or scheduling departments in a healthcare setting highly preferred
• Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner to maintain contact with St. Peters Hospital and St. Peters Health Medical Group and their customers
• Knowledge of health care insurance and managed care preferred
• Medical terminology preferred

Qualifications

• High school education or GED preferred
• High School diploma preferred
• Experience in a hospital or clinic setting preferred

Skills

• Ability to achieve cognitive, organization and emotional maturity to deal effectively with multiple tasks, stresses, deadlines, difficult situations and/or customers
• Possesses interpersonal/communication skills necessary for effective, non-judgmental, and empathetic patient care and customer relations
• Open to feedback and open to a changing environment, which requires flexibility in scheduling and department assignments

Benefits

N/A

Pay

N/A

Schedule

N/A