Audio Visual Technician (On-call)

Company Description Hello, art person! We’re so glad you’re here. When you think of an art museum, you might picture paintings or sculptures. But art is so much more than the “traditional” forms you’re used to seeing in galleries. Nobody knows that better than Portland. Our city is bursting with all kinds of art forms–from craft beverages and comic books to artisan chocolate and collectible sneakers. There’s no one way to make art, and there’s no one way to be an art person. That’s why you belong here. We’re a place that has room for all kinds of art (and art people). We are a dynamic institution with multiple locations. Adjacent to the Museum campus in downtown, Portland, PAM CUT // Center for the Untold Tomorrow is an inclusive, modern, and welcoming hub serving a broad range of artists and audiences across all media art. Also nearby is the nonprofit Rental Sales Gallery representing regional artists. Across the river, in SE Portland PAM CUT’s Tomorrow Theater embraces cinematic storytelling in all its form through unique one-night-only events. Job Description The Audio Visual Technician (AV Tech) role at PAM CUT // Center for an Untold Tomorrow is a member of the PAM CUT team who is responsible for the set-up, operation, maintenance and repairs of the video, audio, and lighting equipment, used to enhance events held at the Tomorrow Theater and the Whitsell Auditorium. The role helps produce timely and high-quality events. In this role, you will Provide exceptional customer support in interactions with clients and uphold an environment that is welcoming, friendly, and approachableIntegrate client provided content and equipment within venue infrastructureWork with clients on event day to answer any technical questions and ensure content looks and sounds goodOperation of onsite AV Equipment (digital video projectors, theatrical lighting fixtures, PA speaker systems, cabling and rigging to support these systems)Setup and strike of AV Equipment (sound, video, lighting, and rigging equipment)Program digital audio consoles, lighting consoles, and video switchers during client presentations, band performances, live auctions, weddings, and various other eventsConducts visual and performance quality checks on AV equipmentMaintain equipment and equipment storage spaces to the quality standards set forth by managementContribute to and maintain efficient methods for setting and striking equipmentStaying up to date on current safety procedures and equipmentInspecting equipment to ensure they conform to health and safety regulations Additional Responsibilities Assist the Head of Projection & Theater Operations with maintenance of AV equipment (projectors, lighting fixtures, speakers, cabling, etc.)Report gear maintenance needs and show feedback to the Lead AV Technician Keep AV spaces clean and organized to ensure great workflowAV Techs often help with additional maintenance and inventory dutiesOccasional AV installationPerforms other related duties as assigned To be successful in this role, you have these requirements High school diploma or equivalent combination of education and experience1-2 years technical experience with specialized AV knowledge in at least one specific discipline (lighting, audio, video, rigging, or IT) requiredExperience with Aerial Work Platforms, specifically scissor lifts preferred Knowledge of Microsoft, Google and Apple software/hardware. (Gmail, Google Docs, Power Point, Word, Windows, Mac OS, Keynote, ProPresenter)Predicting visual or acoustic outcomes of setups/adjustments based on experience (planning equipment usage or modification to achieve desired outcome). Analyzing what you see and hear, and making adjustments to maintain quality and client expectationsSafety requirements including fire code and cable dressing in high traffic areasExcellent troubleshooting skillsAttention to detail, prioritization of duties to meet deadlines, and maintain calm under pressureStrong customer service skills, effectively communicate with clients/internal partners and translate between ‘tech jargon’ and standard verbiageComfortable with and desire to engage with all clientsIdentify and positively resolve client issues in the moment or elevate with care to the LeadRigging hardware, truss and rigging setup, safety requirements, installation of power and data cables along trussBuilding and maintaining power and data cablesCamera operation and setup Tech Skills Lighting: DMX512-A signal flow, operation of digital lighting control consoles, setting/hanging light fixtures, focusing fixtures, operating LED and conventional fixtures, power usage and requirementsAudio: audio signal flow, speaker placement, EQ, operation of a digital audio consoles, mic placement, wireless mic setup, room acousticsVideo: Video signal flow, resolution and aspect ratio, methods of signal transmission (HDMI, HDBase-T, SDI), video adapters, operation of a digital video switcher, aim/focus/keystone of a projector, projector riggingBasic knowledge of network infrastructure for AV equipment, including Dante audio and Art-Net/sACN DMX If you have any questions along the way including wanting to talk about a nontraditional career background, please reach out to HR. Job conditions & physical activities Event shifts typically range from 4-12 hours. Rarely do shifts extend longer than 12 hours. 4-hour minimum guarantee for onsite shiftsOccasional travel to offsite events Evening meetings and special eventsExtensive computer workOnsite/Not Remote Frequently standing, walking, bending body to wait, use of fingers, talking, reaching, hearing, feeling, handling, and grasping Frequently push/pull/lift/carry up to 150 lbs (use of carts, wheels, etc.)Heights up to 35 ft. using aerial work platformsHeights up to 15 ft. using floor standing laddersOccasionally working with high voltage electricity This list highlights key physical and environmental conditions related to the role but is not an exhaustive representation of all job requirements. Additional tasks and expectations may apply based on operational needs. Benefits This role is non-exempt and on-call The budgeted compensation falls within pay grade F ($23.11 minimum - $26.45 midpoint - $29.80 maximum), based on experience Shift differentials (for hourly/non-exempt staff working onsite):Evening hours (6:00 pm-12:00 am) will be paid an additional $1.00 per hourNight hours (12:01 am-6:00 am) will be paid an additional $2.00 per hourAccrued sick timeEmployee discounts Application Process for Audio Visual Technician Ready to join our team? To be considered please submit your resume, cover letter, and four references. Incomplete applications will not be considered. Application materials will be screened and interview candidates will be selected and notified by email. All applicants will be notified once the position is filled. Application deadline We will begin reviewing applications immediately, so please apply as soon as possible. The closing date is subject to change at any time.