AUDIO VISUAL TECHNICIAN (ON CALL)

About the role

Eurest is hiring immediate on-call AUDIO VISUAL TECHNICIANS at Pfizer - 10555 Science Center Drive, San Diego, CA 92121. Online applications are accepted. The schedule is on-call with varying days and hours. An internal employee referral bonus is available.

Responsibilities

• Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary.
• Provides problem escalation support and issue resolution.
• Fulfills service challenges and works with the manager to take corrective action.
• Provides technical assistance for all meetings and customers that require tech services for their events.
• Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
• Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Aids in conference room set-ups, break downs, and any other areas where assistance is needed.
• Keeps the A/V storerooms organized and well managed.
• Performs other duties as assigned.

Qualifications

• Minimum of one year of experience supporting audio visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)