Audio Visual Systems Engineer

About the role

MANTECH seeks a motivated, career and customer-oriented Audio-Visual System Engineer (AVMM) to join our team in Annapolis Junction, MD.

Responsibilities

• With minimum to no supervision and guidance, evaluate, design, document, install, implement, test, and perform problem isolation and resolution, monitor, tune, and enforce standards for AVMM End User Devices and related networks.
• Maintain a complex range of AVMM and computer network components and systems.
• Support integration of a total AVMM network including the planning, design, installation, maintenance, management, and coordination of the AVMM network.
• Monitor, tune, and support basic existing AVMM devices (IPTV, Conference rooms of varying sizes and complexities) and network infrastructure to ensure stable, reliable, secure, and efficient AVMM operations.
• Support identification, assessment, and development of detailed requirements for upgrading AVMM networks, such as supporting re-architecture of network segments in order to facilitate new requirements, technologies and growth.
• Analyze current products and recommend changes/upgrades to senior management.
• Assemble and update documentation in the form of problem and change management tickets.
• Maintain timely and complete documentation of all daily and project work, using standard methods and procedures.
• Troubleshoot and devise solutions to complex operational problems within the capacity and operational limitations of installed equipment.
• May lead a small team to complete larger efforts (modernization, refresh, projects).
• Travel is required in support of service requirements (~20%).
• This position also offers opportunities to support other bodies of work at different locations, and to travel both CONUS and OCONUS (no hostile areas) for AVMM support.

Requirements

• Bachelor’s degree with 4+ years of experience; an additional 2 years of experience might be considered for a degree.
• Experience (basic knowledge) or willingness to learn Crestron programming.
• Understanding of IT equipment and service life as well as planning and implementation of equipment replacement.
• Experience with presentations, ability to convey technical and business concepts to various audiences, ability to handle complex customer situations and interact with all levels of personnel to provide quick and effective resolution.
• Experience with resource management, ability to manage teams