Audio Visual Project Manager

About the role

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions is located on the Space Coast of Florida just minutes from beautiful east coast beaches.

Key Responsibilities

• Manage multiple commercial AV/IT installation projects simultaneously, ensuring successful execution from project kickoff through completion.
• Lead and manage the Installation department team in achieving Key Performance Indicator (KPI) goals through accountability, coaching, and performance management.
• Cookordinate, prioritize, and allocate personnel, equipment, and project resources to support efficient project execution and on-time delivery.
• Serve as the primary point of contact for customers throughout the project lifecycle, building strong relationships and ensuring exceptional customer satisfaction.
• Manage project scope, schedule, budgets, and labor resources to ensure projects are completed safely, on time, within budget, and in accordance with quality standards.
• Identify project risks, resolve issues proactively, and communicate project status to customers, leadership, and internal stakeholders.
• Build, develop, and lead high-performing installation teams by fostering professional growth, accountability, technical excellence, and ongoing training.
• Support continuous process improvement by implementing and adhering to EOS processes, operational workflows, and performance metrics.

Required Qualifications

• 5+ years of proven leadership experience managing commercial AV installation projects
• 10+ years of experience in Audio Visual systems and commercial construction methodology
• CTS or CTS-I certification (preferred)
• A strong understanding of Audio Visual and low voltage systems
• A strong understanding of IT networks and standards
• Coordination with the Project Engineer to fully understand project scope of work and resolve any site challenges
• Excellent leadership, organizational, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Adaptability to technology advancements and changing project requirements
• Proficiency in MIS tools such as ERP, BMS, CRM, and MS Office
• Knowledge of best project management practices and problem-solving abilities
• Project Management Professional (PMP) or technical degree preferred

Physical Demands

• Ability to drive a company provided fleet vehicle.
• Ability to load and unload equipment weighing a minimum of 35 pounds.