Audio / Visual Project Lead / Senior Technician - JL Entertainment Designs, Malvern, PA

JL Entertainment Designs is a growing, veteran-owned custom audio/video company specializing in premium residential and commercial projects, including indoor and outdoor TVs and music systems, networking, home automation, and surveillance systems. We pride ourselves on exceptional craftsmanship, outstanding customer service, and doing things the right way.

About the role

This is a hands-on position responsible for managing client projects from approval through completion while serving as the technical lead in the field when needed. The ideal candidate is highly organized, an excellent communicator, and enjoys balancing project management with advanced installation work.

Responsibilities

• Manage residential and commercial A/V projects from kickoff through completion.
• Coordinate schedules with clients, builders, designers, and technicians.
• Review project proposals, drawings, and equipment prior to installation.
• Order, track, and verify project materials.
• Monitor project timelines, labor, budgets, and change orders.
• Lead installation teams and provide technical guidance on job sites.
• Install, configure, and troubleshoot A/V, networking, surveillance, and automation systems.
• Perform final quality control inspections and client walkthroughs.
• Train and mentor technicians while maintaining JL Entertainment Designs' installation standards.
• Maintain clear project documentation and communicate project updates with leadership, clients, builders, designers, and technicians.

Requirements

• Minimum 4-5 years of experience in custom A/V, low-voltage, networking, or home automation.
• Previous project management or lead technician experience preferred.
• Strong knowledge of residential and commercial networking.
• Excellent troubleshooting and problem-solving skills.
• Strong organizational and time management abilities.
• Outstanding communication and customer service skills.
• Ability to manage multiple projects simultaneously.
• Valid driver's license with a clean driving record.

Benefits

We provide a generous salary and full benefits.