Audio Visual Integration Technician

About the role

CTI has been a leading AV provider since 1988. Our mission is to provide a fantastic customer experience. Our biggest asset is our people, and we value hardworking, friendly employees who understand the importance of fantastic customer service. We have a collaborative and lively working environment where the best and brightest show up ready to have fun and employ their passion for and knowledge of technology. This creative atmosphere helps us apply and share our skills with clients seeking quality, high‑end AV and conference solutions.

Responsibilities

• Install audio, video, control systems, video conferencing equipment, etc.
• Rack fabrication
• Pull and terminate a variety of cables
• Read drawings/blueprints
• Service and system maintenance
• Other tasks as assigned

Requirements

• Associate’s degree preferred but not required
• Customer service experience is a must
• Eager to learn and ready to tackle any situation (attitude and aptitude)
• 2+ years of audio‑visual installation experience (AV/IT networking)
• Ability to lift over 50 pounds over your head
• Valid driver’s license
• Ability to pass a Motor Vehicle Check and a Criminal Background Check

Skills

• Audio/video installation
• Control systems and video conferencing equipment
• Rack fabrication
• Cable pulling and termination
• Reading drawings/blueprints
• System service and maintenance
• Strong verbal and written communication
• Customer‑focused problem solving
• Ability to work independently and ask for help when needed

Benefits

• Competitive base salary (DOE)
• Employer‑matched medical and dental insurance
• Vision insurance and prescription drug coverage (available after 60 days)
• Employer‑matched 401(k) up to 3% (after 6 months)
• Bonus eligibility based on results‑oriented incentive plan (after 3 months)
• Graduated PTO program, all major holidays off, three floating holidays (available day one)
• Special gifts for significant life events (marriage, childbirth, house buying)
• Cell phone reimbursement plan
• Long‑ and short‑term disability, life insurance 100% paid by CTI