Audio-Visual (AV) Technician

About the role

Geospatial Cloud Analytics (GCA) is a leader in AV, VTC, and Unified Communications services, delivering exceptional support and system solutions to federal clients. Our mission is to advance AV technologies to improve communication and operational efficiency for our clients. We are looking for an Audio-Visual Technician to join our team and contribute to this mission with technical skills and a proactive approach. GCA is looking for an Audio-Visual (AV) Technician to provide technical support for AV in a government enterprise environment. The ideal candidate will have experience supporting AV infrastructure and video teleconferencing (VTC) systems to ensure seamless collaboration for government and mission-critical operations.

Position Overview

The Audio-Visual Technician supports the setup, operation, troubleshooting, and maintenance of AV equipment at client sites. This role involves direct interaction with clients to deliver quality AV solutions and provide support during conferences, meetings, and other events. Working under the guidance of senior AV technicians, this entry-level position is ideal for someone seeking hands-on experience in the AV industry.

Key Responsibilities

• Assist with the setup, testing, and operation of AV equipment, including monitors, video walls, video switchers, audio DSPs, projectors, microphones, and speakers to ensure functionality and quality during events.
• Run various types of audio, video, and control cabling (e.g., HDMI, CAT6, XLR, speaker wires) to AV components such as speakers, microphones, monitors, video walls, and switchers, ensuring neat and secure installations.
• Assist with AV rack building, including mounting and wiring equipment according to diagrams, labeling connections, and organizing cabling to maintain rack accessibility and functionality.
• Conduct initial troubleshooting and maintenance of AV components; escalate issues as needed to senior technicians or engineers.
• Provide on-site and remote support to clients for audio-visual setups, ensuring smooth operation during meetings and events.
• Maintain detailed logs of AV systems, setups, and troubleshooting steps; assist with preparing reports for equipment status and event support.
• Assist senior technicians in configuring and installing AV equipment, including structured cabling and AV control system programming.
• Support inventory tracking, including equipment check-in/out, repair needs, and readiness for deployments.
• Follow all company safety protocols and federal compliance standards during equipment handling and installation processes.

Qualifications

• Avixa Certified Technology Specialist (ability to obtain within 6 months).
• High school diploma or equivalent.
• 4-6 years with basic understanding of AV equipment (monitors, video walls, video switchers, audio DSPs, microphones, projectors, etc.), low-voltage wiring, and structured cabling; experience in rack building is a plus.
• Strong customer service and communication skills; ability to work well in a team and follow instructions accurately.
• Ability to lift up to 50 pounds and work in varying environments (indoor and outdoor) as needed.
• Must be eligible to receive a DOD Top Secret Security Clearance.

Benefits

• Health and wellness benefits through United Health Care.
• 401k Retirement Plan with employer matching.
• Paid Time Off (PTO) starting at 120 hours per year.
• 10 Paid Federal Holidays.
• Opportunities for growth and internal promotion.

Schedule

Full-time, Contract. Monday to Friday, 8-hour shifts. In-person, Quantico. Travel: Up to 50%.