Auction Services Associate

About the role

As an Auction Services Associate, you responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, final quality of saleable inventory, vehicle movement (both on and off-lot), asset protection, and providing exceptional service to internal and external customers. The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service.

Responsibilities

• Maintain daily inventory appearance and security while ensuring vehicle zones and parking areas remain organized and optimized for smooth operations.
• Document and track incoming and outgoing inventory through shipping and receiving processes to support accurate, transparent vehicle records.
• Receive, prepare, and process vehicles—including pairing locators, capturing photos, and securing keys—to ensure readiness for sale or auction.
• Support auction operations by assisting with preparation, coordination, and execution activities that enable a seamless experience.
• Contribute to new associate training by sharing best practices and reinforcing safety and operational standards.
• Complete daily inventory scanning and reconciliation to ensure accurate, real‑time visibility of site inventory.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Requirements

• Ability to read, interpret, and enter data accurately to maintain reliable inventory records.
• Demonstrated ability to collaborate effectively with