Auction Coordinator I - Jackson, TN (Part Time Opportunity)
About the role
At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry. Be the face of Auction.com, the nation’s leading online real estate marketplace, and represent the company by conducting, co-hosting, and otherwise participating in live auctions, traditionally held on the courthouse steps. While you’re there, expect to interact with bidders while performing the necessary tasks to successfully complete an auction and multitasking to ensure all required processes have been met. You will also help your local community thrive by educating customers on how to participate in auctions and helping to turn houses into homes. The Territory is centered around Jackson, TN but you may drive up to 2 hours to travel to auctions in surrounding areas; occasional travel beyond 2 hours may be required, in which case a rental car will be provided based on projected mileage.
Responsibilities
- Maintain the highest level of professionalism with customers and on‑site event location staff such as deputies, government employees, attorneys, etc.
- Produce all auction day processes with varying asset volumes.
- Maintain event equipment and materials.
- Serve as a subject matter expert on customer resources.
- Provide professional communication and networking.
- Collect customer information using proprietary software.
- Perform auctioneering and bid tracking with varying asset volumes.
- Complete customer receipts.
- Complete event reports.
- Identify, report, and support efficiencies in processes and technology.
- Facilitate on‑the‑job training for all event day roles.
- Participate in and contribute to scheduled training and team calls.
- Complete all tasks with high quality, efficiency, and attention to detail.
Requirements
- Enjoys working in customer service and specifically enjoys interacting with and helping people.
- Tech‑savvy with excellent technical troubleshooting skills.
- Proficient in Microsoft Office.
- Excellent listening, verbal, and written communication skills.
- Great adaptability and quick to grasp new concepts.
- Achieves high performance while managing several assignments.
- Thrives in dynamic environments and can think quickly on their feet.
- Works well independently and as a team while maintaining a team mindset.
- Comfortable leading and interacting with a crowd.
- Patient, clear, and concise when talking to customers.
- Open to feedback and coaching.
- Demonstrates advanced auction management capabilities.
- High school diploma or equivalent minimum education.
- Ability to lift up to 50 pounds when needed.
- Ability to stand for long hours and work outside in all weather conditions.
- Ability to regularly travel up to 2 hours to event locations in personal vehicle.
Benefits
- Competitive pay.
- Professional experience for your resume.
- Unique working environment (no office!).
- Regular training opportunities for professional growth and development.
- Employee recognition program.
- Employee referral program.
- Eligibility to participate in the Auction.com 401k program.
- Competitive Travel Pay Policy to help compensate for personal vehicle usage when applicable.
Pay
Competitive pay is offered, plus a Travel Pay Policy that compensates for personal vehicle usage when applicable.
Schedule
Your Area/State manager will assign schedules weekly based on auction scheduling needs, requiring a flexible and adaptable schedule. Required training sessions, administrative tasks, and skill‑building resources are available, with additional compensation possible. Each auction day typically requires 2‑4 hours of work, averaging 8‑12 hours per week; hours can fluctuate and are not guaranteed.