Auction Coordinator I - Asheville, NC (PART TIME OPPORTUNITY)
About the role
At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry. Associate Auction Coordinator Summary: Be the face of Auction.com, the nation’s leading online real estate marketplace, and represent the company by conducting, co-hosting, and otherwise participating in live auctions, traditionally held on the courthouse steps. While you’re there, expect to interact with bidders while performing the necessary tasks to successfully complete an auction and multitasking to ensure all required processes have been met. You will also help your local community thrive by educating customers on how to participate in auctions and helping to turn houses into homes.
Responsibilities
- Maintaining the highest level of professionalism with customers and on-site event location staff such as deputies, government employees, attorneys, etc.
- Producing all auction day processes with varying asset volumes.
- Maintaining event equipment and materials.
- Being a subject matter expert on customer resources.
- Professional communication and networking.
- Collecting customer information using our proprietary software.
- Auctioneering and bid tracking varying asset volumes.
- Completing customer contracts.
- Completing event reports.
- Identify, report, and support efficiencies in processes and technology.
- Facilitating on-the-job training for all event day roles.
- Participating in and contributing to scheduled training and team calls.
- Completing all tasks with high quality, efficiency, and attention to detail.
Requirements
- High school diploma or equivalent as a minimum level of education.
- Ability to lift up to 50 pounds when needed.
- Ability to stand for long hours and outside in all weather conditions.
- Ability to regularly travel up to 2 hours to event locations in personal vehicle (occasional travel beyond 2 hours with rental car provided based on projected mileage).
Skills
- Enjoys working in customer service and interacting with and helping people.
- Tech-savvy with excellent technical troubleshooting skills.
- Proficient in Microsoft Office.
- Excellent listening, verbal and written communication skills.
- Great adaptability and quick to grasp new concepts.
- Achieves high performance while managing several assignments.
- Thrives in dynamic environments and can think quickly on their feet.
- Works well independently and as a team while maintaining a team mindset.
- Comfortable leading and interacting with a crowd.
- Patient, clear and concise when talking to customers.
- Open to feedback and coaching.
- Demonstrates advanced auction management capabilities.
Pay
Training hourly pay is $20.00, increasing incrementally after successful completion of positional training and with development of skills, proficiency, and responsibilities, starting at $27.50 per hour. A competitive Travel Pay Policy compensates for personal vehicle usage when applicable.
Schedule
Your Area/State manager will assign schedules weekly, depending on auction scheduling needs, requiring a flexible and adaptable schedule. Required training sessions, administrative tasks, and available resources provide opportunities to improve skills while earning additional compensation. Each auction day typically requires 2–4 hours of work; on average, you will work between 8–12 hours per week. Hours can fluctuate and are not guaranteed.
Benefits
- Competitive pay
- Professional experience for your resume
- Unique working environment (no office!)
- Regular training opportunities for professional growth and development
- Employee recognition program
- Employee referral program
- Eligibility to participate in the Auction.com 401k program
- Competitive Travel Pay Policy to help compensate for personal vehicle usage, when applicable