Attractions Crew Member (SHOW), Netflix House - Philadelphia

About the role

The Attractions Crew Member (SHOW) plays a crucial role in bringing Netflix worlds to life through various in-world experiences. This includes scripted in-character roles, ad-hoc Fan interactions, technical operational positions, and show-related operational roles.

Responsibilities

• Provide best-in-class service to our Fans while adhering to specific IP needs and in-world environments.
• Execute Standard Operating Procedures (SOPs), including emergency procedures.
• Foster a culture of safety in all actions.
• Work in a specific role for an in-world Attractions experience, including scripted in-character roles, positions requiring extensive ad-hoc Fan interactions, technical operational positions, and other show-related operational roles.
• Offer general information, scan tickets, and manage guest flow.

Requirements

• Must be at least 18 years of age.
• Demonstrated experience in high-volume immersive experiences, theatrical productions, or show-based attractions.
• Knowledge of creative excellence and the show quality process.
• Commitment to show consistency and quality including following scripts and timing marks.
• Knowledge of the Netflix platform and shows.
• Excellent teamwork skills and a proactive approach to problem-solving.
• Strong customer service and verbal communication skills.
• Fluency in additional languages is a plus.
• Strong desire to think outside the box and innovate.
• Willingness to learn environmental, health, and safety (EHS) protocols.
• Availability to work a flexible schedule, including weekends and holidays, at a 365-day operation.

Qualifications

• Fluent in English.

Skills

• Customer service skills.
• Adaptability and flexibility.
• Attention to detail.
• Teamwork and collaboration.

Benefits

• Flexible schedule.
• Opportunity to work with a diverse range of shows and characters.
• Opportunities for personal growth and development within the company.

Pay

$19.60 - $24.52 per hour.

Schedule

Full-time or part-time hourly role, with availability to work weekends and holidays.