ATM Plus Teller

Duties and responsibilities

• Offer a positive, professional attitude while communicating effectively through on-screen technology.
• Engage members and educate them on First Community products and services.
• Conduct member transactions that can be complex and require sound decision-making skills and approvals.

Position Requirements

• Must be comfortable appearing on camera and have exceptional communication skills.
• Able to multi-task and work seamlessly and efficiently across several different platforms simultaneously.
• Possess analytical and technical skills to address questions and issues related to electronic services and ensure a smooth and efficient banking experience for our members.
• Process a variety of lobby and drive thru financial transactions including, but not limited to, deposits, payments, transfers, check cashing and withdrawals.
• Ensure proper endorsements and identification are obtained and follow credit union policies and procedures.
• Monitor ATM+ to ensure they are working properly, alerting management of any operating issues.
• Work efficiently and accurately in a fast-paced virtual environment.
• Have good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.
• Show strong work ethic and integrity.
• Be able to effectively work and contribute to a positive team environment.
• Show strong customer service skills.
• Show careful attention to detail and strong organizational skills.

Schedule

Revolving 4 day a week position. Hours of operation are Monday-Friday 8:30 a.m. to 7:00 p.m., Saturday and Sunday 9:00 a.m. to 3:00 p.m.