Athletics Travel Manager, ECU Athletics

About the Company

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, fashion, and culture. The company provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, New York Fashion Week, and more.

An official partner and/or service provider to over 150 iconic rights holders—such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC, and PGA of America—the company also owns and operates its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

About the Role

The Account Manager provides athletic travel support for the university, delivering the highest level of personal service to coaches, athletes, and staff members. This fully remote position requires dependability, punctuality, and experience with both domestic and international group and individual travel.

Responsibilities

• Handle vacation coverages for one-person onsite schools.
• Arrange all aspects of athletic individual travel, including GDS domestic and international air, hotel, and car bookings.
• Arrange all aspects of athletic team travel, including group contract air, group hotel blocks, and charter bus bookings.
• Calculate and perform exchanges for group and individual travel, both domestic and international.
• Manage group hotel and bus invoicing to meet monthly deadlines.
• Understand Anthony Travel Group Airline Benefits and Preferred Bus and Hotel Programs.
• Provide excellent customer service to both external and internal customers via phone and email correspondence.

Duties, obligations, and activities may change at any time with or without notice.

Requirements

• Proficient in Sabre GDS with preferred five years of travel agency experience.
• Air, car, and hotel booking experience.
• Knowledge of airline exchanges, individual and group pricing records.
• Knowledge of general office PC-based programs, including Microsoft Office 365.
• Strong judgment and decision-making skills.
• Ability to produce accurate work under the stress of ticketing deadlines.
• Fast thinking and professional customer service skills.
• Exceptional verbal and communication skills.
• Proven competence in managing multiple tasks concurrently.
• Must be able to come to work promptly and regularly.

Core Values

• Out ahead: We move with boldness and urgency, taking smart, calculated risks to push boundaries and lead the future of sports and entertainment. We play to win, driven by the relentless spirit of a challenger and the discipline of a champion.
• Oh sh*t! content and experiences: Excellence is our baseline. Whether creating content, delivering unforgettable moments, or enabling them behind the scenes, we bring passion, energy, and precision to everything we do. Everyone contributes to the impact—on our fans, our businesses, and each other.
• One unstoppable team: We’re one team—driven by purpose, not divided by silos or egos. Collaboration is our competitive edge: we share openly, support consistently, and win and lose together to amplify our impact and strengthen our culture.
• Open minded: We lead with curiosity—always open to learning from one another and valuing different voices and ideas. Embracing a range of experiences and perspectives allows bold ideas to flow more freely, and that’s when great work happens.
• Own the outcome: We own our actions and outcomes—following through, holding ourselves to a high standard, and earning trust through consistency and delivery. We play it straight—we do what’s right, even when no one’s watching, because integrity wins every time.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off.
• 401k plan.

Compensation includes a competitive salary, commensurate with experience.