Athletic Event Support Staff - Athletics

About the role

Under the direction of the Athletics Facilities Manager, the Athletic Event Support Staff will assist with game-day athletic events to include: ticket sales, door monitoring, and score/time keeping. They will adhere to, as well as, enforce Punahou and the ILH's policies and procedures as it relates to Athletic Event Management.

Responsibilities

• Monitor doors to ensure appropriate personnel are entering/exiting verifying ticket purchased for the game
• Complete ticket sale transactions
• Greet all faculty and staff, guests, families, etc., passing through
• Provide high quality customer service
• Record scores and player stats for athletic events using the official game book and electronic scoreboard
• Act in a polite and courteous manner representing the school and the ILH in the most professional way

Qualifications

• High School Diploma or equivalent
• Experience in ticketing is preferred
• Customer service experience preferred
• Prior experience working athletic events preferred but not required
• Strong organizational skills
• Excellent verbal communication and customer service skills
• Ability to function in a fast-paced environment

Pay

$16.00/Hour

Schedule

After-hours and weekends, schedule will vary based on ILH game schedule.

Work Year: 9 Months • School Year: 2026-2027