Athena Build Coordinator - Odessa Medical Group

About the role

Train new providers and clinical staff on how to use athenaClinicals. Assist in EMR/EPM deployment/adoption problem resolution. Support new hires including onsite office presence as needed.

Responsibilities

• Conduct workflow assessments and collaborate with QHC Corporate athenaClinical team to identify gaps and implementation needs
• Maintain and cultivate strong working relationships with QHC Corporate athenaClinical team
• Develop necessary training materials, tools and schedules to ensure successful Athena implementation, training, education, optimization
• Create and maintain a clinical optimization plan for the market in partnership with divisional leadership
• Work collaboratively with providers and clinic staff to ensure the EMR clinical supports compliance with quality measures and meaningful use objectives that effect clinical process
• Demonstrate an in-depth understanding of Athena as it relates to content and describe it to varied audiences
• Attend and actively participate in all required implementation and enterprise-wide AMR calls
• Maintain and monitor clinical inboxes and interface error queue daily
• Provide general guidance and direction on the overall applicable workflows
• Troubleshoot interface issues and assist in collector and communicator functionality
• Round with all clinicians and clinical staff at least once a month to ensure clinical process are complaint and identify any challenges
• Provide ongoing education/training/support to providers and clinic staff in areas relevant to Athena optimization
• Track and document all relevant build changes (e.g., TAO, procedure temples, order mappings)
• Develop training programs/materials, workflow designs, "how-to" guides and assignment grids
• Promote and enforce QHC standards workflows and best practices