শাখা ব্যবস্থাপক

Responsibilities

• Practicing the policies and guidelines of the institution to manage the local branch operations and strategies.
• Issuing loans, collecting deposits, and managing loan repayments.
• Providing necessary support during audits, monitoring visits, and field inspections.
• Managing financial transactions, cash flow management, budgeting, and expenditure control within the branch area.
• Safeguarding financial records, vouchers, ledgers, and bank reconciliations.
• Regularly reviewing the performance of loan portfolio, interest-bearing loans, and repayment status.
• Approving member recruitment and committee formation through field visits.
• Ensuring daily OTR (Over-the-Counter Rate) compliance and reporting to regional offices.
• Verifying the authenticity of loans through periodic checks and project reviews.
• Conducting monthly, tri-monthly, and annual reconciliations with passbooks.
• Planning and implementing group credit operations and ensuring their execution.
• Setting quarterly targets for income and expenses and preparing budget and economic projections for regional offices.
• Evaluating subordinate staff based on performance metrics.
• Preparing accurate monthly, quarterly, and annual reports for regional offices.
• Managing loan verification, approval, disbursement, and subsequent reviews.
• Safeguarding all relevant documents related to loans and conducting regular valuations.
• Implementing necessary adjustments to reduce default rates and increase recovery rates.
• Managing the work of all employees within the branch area, providing direction, and evaluating performance.
• Completing daily MIS (Management Information System) and AIS (Asset Information System) processes at the end of each day.
• Scheduling regular staff meetings, assessing employee competence, and organizing training sessions.
• Maintaining security protocols and ensuring adherence to the institution's code of conduct.
• Maintaining relationships with loan recipients, community leaders, and local stakeholders.
• Solving issues arising from the work of the branch area and addressing customer complaints.
• Informing customers about loan terms, usage rules, and repayment obligations.

• Requirements

  • At least 3 years of experience.
  • A bachelor’s degree in any discipline.
  • Must have strong analytical skills.
  • Proficiency in banking operations.
  • Excellent organizational skills.
  • Experience in human resources management.
  • Strong administrative skills.