Ast Mgr Merchandise
About the role
As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales-building programs to enhance the customer experience through driving performance standards.
Responsibilities
- Merchandise Execution: Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentation standards and actively leads the team in planning and execution of all merchandise and visual elements in the store.
- Customer Service and Sales: Models, coaches, and holds the team accountable for outstanding customer service. Oversees the Manager on Duty program to ensure associates are actively engaged and customers are serviced appropriately.
- Omnichannel: Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes.
- Specialty Businesses: Responsible for driving sales growth in Fine Jewelry, Window & Mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses.
- Team Development: Partners with the store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment and addresses performance issues.
- Performance Standards: Consistently meets established performance standards, including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Qualifications
- Minimum of 2 years of retail leadership experience.
- Bachelor’s degree or equivalent work experience.
Core Competencies
- Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences.
- Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
- Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results.
- Works Collaboratively: Collaborates cross-functionally by sharing information, seeking input from diverse perspectives, and working toward shared goals.
Benefits
- Eligible for bonus under the Management Incentive Plan.
- Competitive benefits package including medical, dental, and vision coverage.
- Term life insurance.
- Paid vacation and holidays (eligibility requirements apply).
- 401(k) with Company match.
- Associate discount on merchandise at all Catalyst Brands.
- Eight paid holidays per calendar year for eligible associates.
- Additional compensation for store hourly associates scheduled to work on designated holidays.
For paid vacation days and eligibility requirements for other benefits, visit www.catalystbrandsbenefits.com.
About the Company
Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica. Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond. For more information, visit catalystbrands.com.
Pay
Pay Range: USD $47,740.00 – USD $68,200.00 per year.