ASSURANCE MANAGED SERVICES SOLUTIONS ARCHITECT

About the role

The Global Solutions team at EY is expanding to support the growth of Assurance Managed Services. This team leads the investment to create and enhance our Assurance Managed Services solution portfolio, working closely with business domain leaders to define the global vision and set standards for managed services.

Responsibilities

• Strategic Business Alignment: Partner with business domain leaders to understand strategic objectives, market opportunities, competitive positioning, and growth targets.
• Structured Discovery Sessions: Facilitate discovery sessions to ensure client, EY, and third-party requirements are fully elaborated, captured, and considered throughout the solutions development lifecycle.
• Translate Strategy into Value Propositions: Translate business strategy and requirements into clear managed services value propositions and solution architecture roadmaps.
• Design Managed Services Architecture: Lead the design of end-to-end managed services business architectures that incorporate standardized, scalable constructs enabling repeatability and margin optimization.
• Align Business and Technology: Ensure alignment between business architecture, technology architecture, and operational capabilities, including scope definition, process and controls design, technology architecture, and governance structure.
• Compliance and Governance: Ensure compliance with regulatory, security, controls, and risk frameworks, and consider regulatory and legal compliance requirements when developing and maintaining standard architectures.
• Collaboration and Change Management: Work closely with Product, Sales, Delivery, Finance, Technology, and Operations teams to ensure architectural feasibility and execution readiness. Provide architectural leadership and input during engagement pursuits and client engagements.
• Standardization and Continuous Improvement: Carry out horizon scanning to identify emerging industry and technology trends, establish KPIs and performance metrics, and drive standardization, automation, and continuous improvement across managed services offerings.

Requirements

• Business + Service Architecture Lead: Minimum of a Bachelor's-level qualification in Management, Finance, or Accounting; minimum of ten years' experience in managing the end-to-end architecture for managed services and/or outsourced solutions; certification in an Enterprise Architecture method such as TOGAF.
• Technology Architecture Lead: Minimum of a Bachelor's-level qualification in Computer Science or Information Technology; minimum of ten years' experience of agile, iterative, and conventional development methodologies; certification / experience of building solutions leveraging cloud (ideally Azure) and public SaaS platforms (ideally including SAP).

Qualifications

• Strong communication skills, able to engage effectively with architecture professionals, Assurance SMRs, senior EY leaders, and senior client stakeholders.
• Experience leading and managing multi-disciplinary teams to analyze and solve business problems.
• Experience using and driving the effective adoption of enterprise, data, technology, and process architecture tools.
• Experience designing and commercializing managed services offerings.
• Experience translating market opportunities into structured service offerings.
• Experience supporting the build of financial models and supporting business cases.
• Experience working across multiple business domains (IT, digital, operations, infrastructure, industry verticals).
• Experience in global or multi-region service delivery models.
• Familiarity with enterprise architecture frameworks (TOGAF) and service management frameworks (ITIL).