Asst Store Mgr - Operation, Full Time, Fashion Valley - Williams Sonoma

About the role

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Overview of the Assistant Manager, OMNI Operations Role

You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support the management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.

Responsibilities

• Led customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
• Identify, execute and maintain shipping in and shipping out lanes in the stock room
• Utilize additional pop up tables, carts and or baker’s racks as needed
• Maintain effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
• Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy

Criteria

• Excellent communication, organization and leadership skills
• Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
• Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
• Ability to independently lead self and others to achieve results

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Benefits

• A competitive compensation package including pay and benefits
• Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc.
• The anticipated pay range for this role will be: $22.00-$25.00 per hour
• This role offers a generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Qualifications

• 2-3 years of previous retail sales experience or management experience in a customer service related field
• Omni channel fulfillment experience a plus!