Asst. Store Manager - Fashion Place, UT
Roles And Responsibilities
Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
Connect with in-store clients and develop / retain a following of repeat clients to drive sales
Assist in developing and implementing strategies to drive sales and key performance indicators
Assist in recruiting and training a team of support managers and client experience focused associates
Train and coach team to meet and / or adhere to client service standards and company policies and procedures
Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
Implement product and visual merchandising directives and techniques to maximize space and drive sales
Manage inventory control procedures including product receipt, transfers and returns
Manage and maintain store cleanliness and organization, including front of house and stock space
Foster a work environment focused on teamwork and productivity
TECHNICAL COMPETENCIES
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Proficient in back-office operations management
- Proficient in visual merchandising
- Ability to recruit, train, manage and develop a team
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Strong written and verbal communication skills
Education And Experience
- Bachelor’s Degree in Business or related field preferred
- Minimum 3 years’ experience in a client service-related capacity
- Minimum 2 years’ experience in retail store management
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
- Work is performed in a retail environment / store
- Walk, sit, stand, bend, reach and move continually during working hours