Asst. Store Manager Fashion Island

About the role

TravisMathew is a premium apparel brand that blends performance and lifestyle apparel. The Assistant Store Manager supports day‑to‑day retail operations, including sales and service, team leadership, and operational excellence.

Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in‑store clients and develop/retain a following of repeat clients to drive sales.
• Assist in developing and implementing strategies to drive sales and key performance indicators.
• Assist in recruiting and training a team of support managers and client‑experience‑focused associates.
• Train and coach the team to meet or adhere to client service standards and company policies and procedures.
• Create and manage in‑store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage inventory control procedures, including product receipt, transfers, and returns.
• Manage and maintain store cleanliness and organization, including front‑of‑house and stock space.
• Foster a work environment focused on teamwork and productivity.

Skills

• Proficient in Microsoft Applications.
• Proficient in point‑of‑sale (POS) systems.
• Proficient in back‑office operations management.
• Proficient in visual merchandising.
• Ability to recruit, train, manage, and develop a team.
• Ability to work effectively and collaboratively with cross‑functional teams and stakeholders.
• Ability to make decisions independently or escalate when applicable.
• Strong written and verbal communication skills.

Education and Experience

• Bachelor’s Degree in Business or related field preferred.
• Minimum 3 years’ experience in a client‑service‑related capacity.
• Minimum 2 years’ experience in retail store management.

Physical Requirements

• Work is performed in a retail environment/store.
• Walk, sit, stand, bend, reach, and move continually during working hours.

Schedule

Ability to work non‑traditional hours, including weekends, evenings, and holidays.