ASST MGR I Delta ONE Lounge LAX

Job Summary

We are seeking talented, passionate Food & Beverage leadership professionals to join our LAX Delta One Premium Lounge team. As an Assistant Manager of the new Delta One Premium Lounge, you will support the General Manager to lead operations and ensure an exceptional guest experience for each elite-status traveler.

Key Responsibilities

• Lead the FOH and BOH food and beverage daily operations, ensuring an exceptional guest experience and unparalleled food & beverage offerings
• Mentor and develop a passionate, dedicated, and diligent guest-focused team
• Ensure compliance with Compass-established policies and procedures
• Establish and maintain exceptional, impactful rapport with staff, clients, guests, and other departments
• Manage financial reporting for all areas including financial reporting with sales reports, P&L reports, writing, and adhering to annual budgets and cash handling
• Consult with the culinary team to ensure recipes are followed and food is up to our standards
• Perform related duties and special projects as assigned

Preferred Qualifications

• 3+ years’ experience in luxury hotels, restaurants, or resorts (Forbes 5-star service standards preferred)
• Proven success in developing and leading a high-impact team (hiring, mentoring, and performance management)
• Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
• Supervisory, scheduling, training, and coaching skills
• Effective problem-solving and conflict-management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Prepare and monitor budgets, flash reports, financial targets, and forecasts
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Review work procedures and operational problems to determine ways to improve service, performance, and/or safety
• Excellent communication skills, both written and verbal
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Manager ServSafe (or equivalent) and RBS Certification a plus

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

About the Role

The Delta One Lounge at LAX is a premium lounge designed for elite-status travelers. As an Assistant Manager, you will play a crucial role in ensuring that the lounge operates smoothly and provides an exceptional experience for guests.

Qualifications

• 3+ years’ experience in luxury hotels, restaurants, or resorts (Forbes 5-star service standards preferred)
• Proven success in developing and leading a high-impact team (hiring, mentoring, and performance management)
• Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
• Supervisory, scheduling, training, and coaching skills
• Effective problem-solving and conflict-management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Prepare and monitor budgets, flash reports, financial targets, and forecasts
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Review work procedures and operational problems to determine ways to improve service, performance, and/or safety
• Excellent communication skills, both written and verbal
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Manager ServSafe (or equivalent) and RBS Certification a plus