Asst Manager Gracie's
Rochester Institute of Technology · Rochester, NY · 3 wk ago
OTHR$62k–$64k/yrFull-time
Management and People Leadership Level 1 – Functions as a front-line supervisor of a work unit, focusing on supervising and setting day-to-day tasks for staff, maintaining schedules, checking work, and supporting daily services to ensure operational efficiency.
Responsibilities
- Manages the preparation, assembly, and service of various food and dining options in a professional manner.
- Assists with steaming, frying, reheating, and garnishing food displays as needed.
- Ensures food service stations are set up, stocked, and maintained.
- Oversees sanitation of food service preparation facilities and equipment in compliance with applicable standards and protocols.
- Inspects equipment to ensure proper working condition.
- Supervises dining operations to maintain quality customer service.
- Leads by example when greeting and welcoming students, faculty, staff, and other diners; promotes a warm and hospitable atmosphere.
- Adheres to university values with every interaction.
- Manages food and beverage sales; ensures cash management, including sales, cash drawers, and deposits, is compliant with university procedures in the department point-of-sale (POS) system.
- Collaborates with team members to manage inventories, order supplies, and manage budgets and revenue.
- Trains and coaches team members; encourages and empowers staff to maintain positive attitudes, provide quality customer service, and uphold university values.
- Other duties as assigned.
Requirements
- Knowledge of food service production and service techniques and standards.
- Knowledge of food sanitation and safety standards and protocols.
- Knowledge of point-of-sale (POS) systems operation and management.
- Skill in time management, organization, and multi-tasking in high-volume environments.
- Skill in identifying, evaluating, developing, and implementing solutions to resolve complex problems.
- Ability to plan, delegate, train, and coach the work of others.
Qualifications
- Associate's degree in a related field.
- 3 years of relevant experience.
- Equivalent combination of experience and education may be considered.
Benefits
- Comprehensive health coverage, employer-paid disability, and wellness resources.
- Tuition assistance for you and your family, plus career development in a collaborative, innovative environment.
- Competitive retirement plan with up to 8% employer match.
- Generous PTO, 12 paid holidays, and a culture that values your well-being.
- Weekly meal benefits and access to campus amenities.
- Predictable schedules with added flexibility during academic breaks.
Pay
$62,353.20 - $64,000
Schedule
- Tuesday–Thursday: 10:00 AM – 6:30 PM
- Friday–Saturday: 8:00 AM – 4:30 PM
Work schedule may fluctuate based on university-wide events and academic breaks.