Asst. Dir. of Quality Programs

About The Family & Social Services Administration

The Office of Early Childhood and Out-of-School Learning (OECOSL) oversees early child care, education and out-of-school-time programs for the State of Indiana. The vision of OECOSL is that every Indiana community will have a strong network of Early Care and Education and Out-of-School Time programs that support the child, the family and local schools. Programs will be high quality, affordable and accessible to enable families to work effectively to obtain economic self-sufficiency. Children will thrive in programs that meet their developmental and educational needs and make them feel welcome, encouraged and supported. Professionals teaching and caring for children will have the resources, including training and education, needed to operate and maintain high quality programs.

Role Overview

This role provides operational leadership for Indiana's Quality Support Team, ensuring child care providers receive proactive, consistent, high-quality support that strengthens program quality, increases confidence, and improves outcomes for children and families. In this role, you will translate agency priorities into daily practice by leading Support Specialists, developing systems, coaching staff, analyzing provider feedback, and driving continuous improvement across statewide provider supports while ensuring compliance with state and federal requirements.

In addition to leading statewide provider supports, this role also contributes to broader quality and infrastructure initiatives across early childhood education. Responsibilities include supporting Indiana's Quality Rating and Improvement System (QRIS) under the direction of the OECOSL Director of Quality Programs and partnering on agency-wide quality efforts. The Assistant Director works closely with the Director to coordinate daily operations, ensure compliance, monitor objectives, and provide comprehensive reports, maintaining alignment with state and federal requirements while advancing OECOSL's strategic priorities. Some state travel is required.

What You'll Need For Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Extensive knowledge of agency and/or organizational program(s) and business practices.
• Extensive knowledge of State programs and resources, public policy, and program evaluation.
• Ability to develop and/or measure program outcomes.
• Ability to create and maintain strong working relationships with key public and private government and business leaders.
• Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
• Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
• Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
• Make logical, well-informed, and objective decisions. Ability to perceive the impact and implications of decisions.
• Ability to identify problems. Determine accuracy and relevance of information. Implement sound judgment to generate and evaluate alternatives and to make recommendations.
• Ability to assign work, set clear direction, and manage workflow.
• Ability to effectively provide feedback, guidance or corrective action to coach and develop employee skillsets.

Supervisory Responsibilities/Direct Reports

This role may provide direct supervision for one or more staff members.

Pay

The salary for this position traditionally starts at $75,010.00 but may be commensurate with education and work experience.

Benefits

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers; Up to 15 hours of paid community service leave; Combined 180 hours of paid vacation, personal, and sick leave time off; 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access