Asst. Branch Manager / Sales Executive (Transcom Digital Showroom)

About the role

Assist the Branch Manager in managing the overall sales and day-to-day operations of the showroom.

Responsibilities

• Drive showroom sales by achieving assigned monthly, quarterly, and annual sales targets.
• Generate sales leads through market visits, customer referrals, corporate outreach, and local business development initiatives.
• Conduct regular market visits to identify new business opportunities, monitor competitor activities, and strengthen customer relationships.
• Follow up with prospective customers to convert inquiries into sales and ensure timely closure of sales opportunities.
• Maintain strong relationships with existing customers to encourage repeat business, referrals, and cross-selling opportunities.
• Supervise, motivate, and coach the showroom sales team to maximize productivity and sales performance.
• Monitor daily sales performance and implement action plans to achieve branch KPIs.
• Ensure excellent customer service by resolving customer complaints and providing prompt after-sales support.
• Ensure proper product display, visual merchandising, pricing, and showroom presentation in accordance with company standards.
• Oversee inventory management, stock replenishment, stock verification, billing, cash handling, and POS operations.
• Coordinate with Supply Chain, Warehouse, and Head Office to ensure product availability and smooth showroom operations.
• Monitor employee attendance, discipline, duty rosters, and support staff development through regular coaching.
• Prepare daily, weekly, and monthly sales, customer pipeline, lead conversion, and operational reports for management review.
• Act on behalf of the Branch Manager during his/her absence and ensure compliance with company policies, SOPs, audit requirements, and statutory regulations.

Requirements

Experience: 3‑5 years.

Skills

• sales management
• sales management coaching
• sales operations
• sales administration
• sales support
• dealer operations
• sales skills
• branch management
• sales targets
• dealer management