Asst, Admin Product Support

Responsibilities

• Perform stock handling in accordance with DFS standard procedures
• Perform regular replenishment of product on sales floor under instruction
• Rotate product in accordance with rotation guidelines
• Follow-up Price Change Notification (PCN) report, print and replace relevant price tags for affected merchandise
• Consolidate damaged goods from sales floors for Team Lead further update on defective tools
• Assist in destruction of damaged goods when needed
• Send goods to repair center and collect after repairing
• Deliver goods to customers in line with location service and facilities offered
• Assist in distribution of Prêt-à-porter bags and other supplies
• Consult with immediate supervisor concerning issues, unusual problems or developments, and clarifications on direction and scope of efforts
• Support clerical work when necessary

Location-Specific Requirements

• Pre-order / Collection counter:
  • Pack, prepare, check, and hand out pre-orders in accordance with flight schedules
  • Dispense pre-ordered merchandise at collection counters accurately and efficiently
• Gate delivery:
  • Deliver stock from the shop floor to gate hold rooms within terminal or across terminals in a timely manner
  • Assist with stock transfers between locations or terminals

Systems and Procedures

• Comply with company policy and procedures relating to security
• Actively support and comply with all health and safety policy, procedures, and regulations
• Adhere to company dress standards, including care of uniforms and wearing of name badge
• Uphold the highest standards of personal grooming and presentation at all times
• Ensure punctuality as per roster schedule
• Keep updated on all regulations regarding Duty-Free Shopping
• Professionally promote the image of DFS at every available opportunity

Occupational Health & Safety

• Comply with DFS’ Occupational Health & Safety Policy and procedures
• Take reasonable care to act and behave in a manner that promotes care and diligence to oneself and others in the workplace
• Comply with reasonable instructions from any supervisor or authorized representative of the company concerning health and safety matters
• Attend OHS training as required and actively participate in Emergency Response procedures
• Participate in identifying, assessing, and controlling risks and hazards in the workplace
• Report any accident/injury/hazard in the workplace to manager or the site OHS Representative using the DFS’ systems and the logbook

Other Duties

• Perform other duties as requested in a diligent and conscientious manner

Requirements

• Educational Requirements: Secondary School, High School, or equivalent
• Work Experience: 1-2 years in logistics or related industry
• Licenses / Certifications:
  • Valid driver’s license in locations as required
  • Certified to operate a forklift (not essential)

Pay

Hourly rate from $24.50 to $31.25